| The Dog Den Policies
Daycare Terms and Conditions
The goal of The Dog Den is to provide a safe and stimulating environment
for dogs to socialize and play with other dogs during their stay. To ensure
the safety and health of your pet, and that of our other guests, we require
everyone to comply with the following:
DAYS & HOURS:
Monday through Friday: 7:00a.m. – 6:30p.m.
Saturday: 7:00a.m –5:30p.m.
Sunday: 8:00a.m –5:30p.m.
RESERVATIONS:
Reservations are appreciated for daycare and will be made on a first come
first serve basis. Cancellations not received at least 24 hours in advance
will be charged the regular fee for that day.
APPLICATION:
All dogs must have a complete, up-to-date and approved application on
file.
AGE:
All dogs must be four months or older. All dogs six months and older must
be spayed or neutered.
VACCINATIONS:
All dogs must have current proof of DHLPP (distemper), Rabies,
and Bordatella (kennel cough). Please have your vet fax this information
to us prior to your dog’s first visit.
HEALTH:
All dogs must be in good health. Owners will need to verify that their
dog(s) is in good health and has not been ill with a communicable condition
in the last 30 days. On admission, all dogs must be free from any condition
that could potentially jeopardize themselves or other guests. All dogs
are required to have a veterinarian certification of good health after
any illness.
VETERINARY CARE:
Your dog’s health and well-being are one of our top concerns. We
reserve the right to seek veterinary care for any illness or injury, at
our sole discretion, while your dog is in our care. Whenever possible,
we will attempt to call you or your emergency contact to discuss the matter
ahead of time. However, if circumstances do not permit the time necessary
to call or if we are unable to reach you or your emergency contact, we
will proceed as we see fit. Buffalo Mountain Animal Hospital will provide
the veterinary services unless they are unavailable or unable to do so
at the time. In which case, we reserve the right to seek an alternative
source. You will be responsible for all charges incurred for any veterinary
care and related services provided to your dog while in our care. The
Dog Den, Inc. assumes no liability in case of accident, sickness, loss
or death of pet. In the unlikely event that your dog dies, we will transport
the dog to the Buffalo Mountain Animal Hospital.
RESPONSIBILITY WAIVER – HOLD
HARMLESS AGREEMENT:
By submitting this application, I hereby acknowledge that dog
daycare activities are not without risk. I further acknowledge that I
personally, am solely responsible for my dog’s behavior and actions
at all times. I expressly assume the risk of any injury or illness to
my dog and to any damage of property while on the premises, caused by
my dog. I absolve The Dog Den along with all persons associated with the
above, from any responsibility for any harm to persons, property or animal
while on or off the premises for any reason. I also hereby indemnify and
hold harmless release The Dog Den along with officers, employees, members,
and agents from any and all claims by any member of my family or claims
by any other person accompanying me.
BEHAVIOR:
All dogs must be non-aggressive towards humans and other dogs. They also
must not be object or food possessive or aggressive. Owners will need
to certify that their dog(s) has not harmed or shown any aggressive or
threatening behavior towards any person or other dog(s). Please remember
that your pet will be spending time with other pets and that their safety
and health is our main concern.
Any dog which, in the opinion of The Dog Den, is uncontrollable, unpredictable,
disruptive, aggressive or in any way a danger to people or other dogs
will be removed form daycare and asked not to return.
BILLING POLICIES:
If payment is not provided at the time your dog is picked up, we reserve
the right to charge your credit card on file. If your credit card is denied
you may be refused future services and any discounted fees will revert
to the full rate. There will be a $25 fee for all in-sufficient funds
or stop payment made on any check and a late fee of $25 per month will
be incurred on all outstanding invoices. We are a small business and appreciate
your prompt payment.
All dogs must arrive and depart on leash.
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